Live Chat Capabilities Explained

The chat tool is a $3 per month option available with your MVI Live Stats software. This option when enabled allows visitors to click a "chat live" and communicate directly with the site owner. This is Instant communication between the owner and the site visitor. All chat conversations are one-to- one private chat sessions. Unlike conventional Internet communication our Live Chat software permits the site owner to review the visitor's identity, pages viewed, time on the site and keywords searched.

NO Down Loads Required

Neither the owner nor the visitor has to download any program to use our software. Our Live Chat software is enabled by the web based MVI Live Stats code which when placed on the owner web pages automatically make live hat
possible.

Immediate Live Chat Use

When the owner selects the Live Chat option and registered  his users the Live Chat features immediate become live.

Complete History Of All Live Chats

All Live Chat communications history is retained for later  review. The chat history includes the identity of the visitor, an all data available from MVI Live Stats. This is stored in the database and available only to website owners for later review. This allows owners to review chat discussions by staff and look up visitor use of the site and correlate the actions with the chat discussions. If visitors request chat when owner is not available the system will automatically offer the visitor a email as alternative.